office (781) 890-2446
toll-free (800) 852-6776
e-mail info@a-commvds.com
Frustrated with a phone system that doesn't add value to your business
process?
Let us help you meet and exceed your telecommunications challenges!
Need Technical Support? Call us at 800-852-6776 - option 1
TeleVantage® ViewPoint™
TeleVantage ViewPoint gives you access to all of TeleVantage's features in an easy-to-use Windows interface. With ViewPoint you can point and click to play voice messages, place and receive calls, manage multiple active calls, access contacts and users, and more! You can install and run ViewPoint on Windows 98, NT, ME, XP, 2000, and 2003 computers that are networked to the TeleVantage Server. Most of the functionality that is available in ViewPoint can also be accessed by TeleVantage ViewPoint Web Access, a web based user interface.
No Need to Learn Cryptic Commands
With traditional phone systems, over 80% of the productivity
enhancing features are never used due to the complexity of arcane
key commands. With TeleVantage, an intuitive Windows interface puts
all basic and advanced features at your fingertips, reducing the
learning curve and increasing productivity. Whether you're an
operator handling all of a department's calls or a manager with an
important one, you can easily drag and drop to transfer or
conference, and point and click to call contacts or listen to voice
mail. When calling or transferring, users can pick from a list of
extensions and see in advance who is already on a call, saving time
while letting you avoid interruptions.
Even without a PC, phone users hear simple, verbal menus to guide them through all call handling actions (transfer, conference, park, call forwarding), voice mail options, and account setup.
Save Time by Screening Calls
See the names of incoming callers before you answer, so you can
choose whether to take the call or not. TeleVantage can announce the
name of the person who is calling over the PC speakers or phone
while the caller still hears ringing, so with a single key you can
accept the call or send it to voice mail. Even screen voice messages
as they're being left and interrupt to take the call if you choose.
Easily provide private extensions to important contacts so that
TeleVantage recognizes their calls from whatever number they are
dialing from - even when caller ID is not available.
Let Your Teams Work Smarter
TeleVantage increases communication between workers even when
they're not on the phone. Personal statuses such as "Available," "In
a Meeting," and "Vacation" inform your team of your location and
availability, while the Extensions View shows who's currently in the
office or on a call. Easily share your voice mail, contacts, and
call monitor with co-workers as needed. Define custom workgroups of
users and contacts to effectively manage team-based call handling,
voice mail broadcasts, and group call pickup. Create workgroups to
match your department structure, so assistants and other users can
easily see who in the department is available to take a call.
TeleVantage will dramatically improve your company's teamwork and
internal communications.
Take a tour now! Learn more about TeleVantage, our award-winning phone system!
Read more! Discover more about TeleVantage in our resource area, including customer case studies, product sheets and more!