office (781) 890-2446
toll-free (800) 852-6776
e-mail info@a-commvds.com
Frustrated with a phone system that doesn't add value to your business
process?
Let us help you meet and exceed your telecommunications challenges!
Need Technical Support? Call us at 800-852-6776 - option 1
TeleVantage® Instant Messaging
Voice conversation
is just one way people communicate these days. Text instant
messaging continues to grow in usage, but most solutions are more
targeted at home users than being right for businesses and are often
not secure since text can travel outside the office to a messaging
provider's system just to come back to the person down the hall.
TeleVantage now includes instant messaging within ViewPoint™. Simply select a user within the extensions pane and right click to send an instant message to their PC screen. Users can check some facts with a colleague while on an important business call, contact center agents can consult with an expert or summon a supervisor, or co-workers can make quick plans for an impromptu meeting, all without having to interrupt the call they are on. And since it's all handled within ViewPoint, users are assured of an easy user interface and secure transmission of their text since it never leaves your secure corporate network.
With TeleVantage sending an instant message is as easy as right clicking on a users name.
Click the image above to see how easy it is to send an instant message using the TeleVantage ViewPoint interface.
Take a tour now! Learn more about TeleVantage, our award-winning phone system!
Read more! Discover more about TeleVantage in our resource area, including customer case studies, product sheets and more!